Faq
Frequesntly Asked Questions
How long does it take to complete the onboarding?
Onboarding takes most testers about thirty minutes to complete.If you don’t want to complete all the onboarding steps at once, you can save your progress and come back to it when you’re ready.
How do you login to my account
Enter your username and password
What happens if I forget my login
You can call your Admin to help you reset it
How do I add a Worker
Click on the worker panel on the left side of the scrren to add
how do i create a product
Click on the product screen on the left and add the product
How do I create a job
Click on the worker panel on the left and highlight a worker and create a job
Can the contractor approve all dockets and invoices
Contractors approve these prior to invoicing
How many workers am I allowed
its Unlimited
How many subcontractors am I allowed
Its Un-limited
How to set the Times for normal to overtime
You set these in the project
How does chat work
single private messages or grouped, you control this setting
If i make an error can I adjust
Yes if you have the access it can be edited
can we batch the dockets to invoices
yes, click on which ones you require
Can we add or remove workers and subcontractors
Highlight the contractor or worker and make them paused
can we see where all our workers and subcontractor on the map
Yes, you can select all or specific contotors or workers. Remembering its GPS so in certain areas or tunnels they may not be visible
Sending notifications
This can be specific or to all
Can subcontractors enter multiple line invoices
Yes, they can use the assets of the contractor or use their own
how many assets are available
Products are unlimited
Workers and subcontractors can load tickets into their accounts
Yes , both can add these to the uploaded documents ans well as Insurance certificates of currency for the Pty Subcontractors
can we have limited access for our staff to manage the website
Yes you can set the what your staff have access too
can we Import data into our accounting package
yes, we have the option to do this for Xero, Myob and Quickbooks
how much is the cost of this app
It has a base cost per week for the operation and then a fee per week per worker(s)
does the app have calandars
Yes, each project is set on the Calander